ENGLISH MIDDLE SCHOOL

. Greet the customer and thank them for contacting our company2. Let the customer know their order has been delayed, as caused by a severe blizzard on the East coast.
3. Express sympathy for the inconvenience caused.
4. Let them know that they can call customer support 8a - 8p EST, Mon - Fri: 555-555-5555
5. Sign off with a professional formal tone

Answers

Answer 1
Answer: What is this for? Did you mean to put this?
Answer 2
Answer:

Final answer:

The question relates to business communication, specifically customer service practices, and is most relevant for high school level studies. The steps include greeting the customer, informing them of an order delay due to an external event, expressing concern for the inconvenience caused, providing them with customer service contact information and signing off professionally.

Explanation:

The subject of your inquiry appears to relate to business, specifically the process of client communication, with an emphasis on expressing corporate information and responses to customers. The steps you have mentioned are often involved in common business communications. You are asked to:

  1. Greet the customer and thank them for contacting your company,
  2. Inform them about a delay in their order, which is due to a severe blizzard on the East Coast,
  3. Show empathy for the inconvenience caused,
  4. Instruct them that they can call customer support from 8 am to 8 pm EST, Monday to Friday on 555-555-5555,
  5. Wrap up your conversation in a formal, professional tone.

The grade level of this inquiry would likely be most suitable for High School, where an understanding of basic business practices and client communication is being developed.

Learn more about Customer Service here:

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