What should an adjustment letter focus on?a. Explaining the resolution to the problem b. Preventing a recurrence of the problem c. Communicating compliance d. Blaming the customer Apologizing

Answers

Answer 1
Answer:

Answer:

The correct answers are letters "A", "B", and "C":  Explaining the resolution to the problem; Preventing a recurrence of the problem; Communicating compliance.

Explanation:

Adjustment letters are communications with legal nature from companies to customers who filed a claim. The main purpose of the letter is to politely inform the client that the claim was received, what steps were taken to analyze the situation, what is the final resolution after the study and what will be done as a result. The ultimate goal of the adjustment letter is to keep a good relationship with the customer so they can continue doing business.

Answer 2
Answer:

Final answer:

An adjustment letter should focus on explaining the resolution to the problem, preventing a recurrence of the issue, communicating compliance, and issuing an apology to the customer.

Explanation:

An adjustment letter should focus on several key elements to ensure effective communication and customer satisfaction. These include:

  • Explaining the resolution to the problem: The letter should clearly state what actions have been or will be taken to solve the issue. This is to reassure the customer that their issue is being handled properly.
  • Preventing a recurrence of the problem: The letter should detail the steps that are taken by the business in order not to let the issue occur again in the future, thereby showing concern for customer experience.
  • Communicating compliance: This involves ensuring that all the procedures, policies and regulatory requirements have been complied with, by apprising the customer about the same in detail.
  • Apologizing: An important part of an adjustment letter is an apology to the customer for the inconvenience they've experienced. The apology should sound sincere and indicate that the business values the customer.

The focus of the letter should never be blaming the customer. Rather, it should be centered around finding a resolution and preventing the recurrence of the problem.

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Related Questions

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How does the government pay for roads schools and emergency services?
"In the economy of Wrexington in 2008, consumption was $5000, exports were $100, government purchases were $900, imports were $200, and investment was $1000. What was Wrexington’s GDP in 2008?"
On January 1, 2020, the Carla Vista Company budget committee has reached agreement on the following data for the 6 months ending June 30, 2020. Sales units: First quarter 5,500; second quarter 6,600; third quarter 7,300. Ending raw materials inventory: 40% of the next quarter’s production requirements.Ending finished goods inventory: 25% of the next quarter’s expected sales units. Third-quarter production: 7,740 units. The ending raw materials and finished goods inventories at December 31, 2019, follow the same percentage relationships to production and sales that occur in 2020. 5 pounds of raw materials are required to make each unit of finished goods. Raw materials purchased are expected to cost $5 per pound. Prepare a production budget by quarters for the 6-month period ended June 30, 2020
Delicious Desserts is thinking about ending the production of two types of ice cream. Financial data related to the products is provided below: Rum Raisin Blue Moon Sales $680,000 $573,000Variable expenses 246,000 219.000 Fixed expenses 468,000 364,000If Delicious stops making Rum Raisin ice cream, it estimates it can eliminate 75% of the fixed costs associated with that product. Similarly, if it stops making Blue Moon, it estimates it can eliminate 70% of the fixed costs associated with that product. Given these figures, which of the following statements is true?A) Delicious would be worse off if it discontinues Rum Raisin and would be better off if it discontinues Blue Moon. B) Delicious would be better off if it discontinues Rum Raisin and would be worse off if it discontinues Blue Moon. C) Delicious would be better off if it discontinues both products. D) Delicious would be worse off if it discontinues either product.

A government collects $600 billion annually in tax revenue. Each year it allocates $35 billion to healthcare and $50 billion for education. What percentage of annual tax revenue is allocated to these two categories of government spending?

Answers

Answer:

14.17%

Explanation:

Annual tax revenue = $600 billion

Allocation for healthcare = $35 billion

Allocation for education = $50 billion

total allocation for healthcare and education = ($35 + $50) billion = $85 billion

percentage of these two categories of government spending to the total revenue generated is,

85/600 x 100% = 14.17%

The government allocates approximately 14.17% of its annual tax revenue to healthcare and education. This is calculated by dividing the sum of allocations to healthcare and education by the total tax revenue and then multiplying by 100 to convert that to a percentage.

To calculate the percentage of tax revenue allocated to healthcare and education by the government, we first need to add the amounts allocated to each of these sectors. In this case, $35 billion for healthcare plus $50 billion for education makes a total of $85 billion. Then, we divide this sum by the total revenue, which is $600 billion, and multiply the result by 100 to get the percentage.

So, the calculation will look like this:

(($85 billion / $600 billion) * 100) = 14.167%.

Therefore, the government allocates approximately 14.17% of its annual tax revenue to healthcare and education.

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Fig Garden is a popular chain of restaurants for authentic Italian food. Recently, a customer found a dead insect in the pasta he was served. The customer's negative review about the restaurant went viral. Fig Garden's chief executive officer (CEO) publicly apologized for the mishap and posted pictures of the restaurant's kitchen, after being fumigated, on several social networking websites. In this scenario, which of the following does Fig Garden's CEO demonstrate? A. Audience control
B. Crisis management
C. Letharsy
D. Experiential selling

Answers

Answer:

B. Crisis management

Explanation:

In this scenario, the CEO of Fig Garden demonstrates crisis management, which is a strategy used by organizations when there is a negative situation that involves the company and can put their credibility at risk with their stakeholders.

In crisis management, there is the development of a plan that seeks to solve and minimize the negative impacts caused by a problem, anticipating solutions and reducing the negative impacts caused in the internal or external environment of the organization. Crisis management is pre-planning that helps companies to act more effectively in business when there is a crisis that they need to deal with quickly.

Referring to the average length of time modern justices sit on the Supreme Court, one law professor stated that, "Serving 25 years or more is too long in a democracy."What do you think he meant by that? 5. Do you support the current life appointment system or do you think justices should be.forced to retire? Explain your answer.

Answers

Answer:

No, I do not think justices should be forced to retire.

Explanation:

In order to ensure that the rule of law is maintained and every arm of government and it's institutions has no influences on justices, justices should not be forced to retire, as long as they are of good behavior and conduct.

Final answer:

The question pertains to the argument of whether the tenure of Supreme Court justices in a democracy should be capped or not. The professor's comment implies that long tenure might hinder dynamic legal interpretations in line with evolving societal values. Whether one supports the traditional life appointment system for justices or not depends on personal perspective.

Explanation:

The law professor's statement likely implies that with the evolving socially progressive landscape, having Supreme Court justices serve for 25 years or more could lead to stagnation in legal interpretation and decision making. Whether the current life appointment system for justices should be changed or not is a matter of personal opinion. Supporters of the current system often argue that it preserves judicial independence and protects the court from political pressures. On the other hand, those in favor of imposing retirement ages for justices often cite the need for fresh perspectives and dynamic legal interpretations that align with current societal values.

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Sweet Treats sells ice cream cones for​ $4.25 per customer. Variable costs are​ $1.25 per cone. Fixed costs are​ $3,300 per month. What is the​ company's contribution margin​ ratio?

Answers

Answer:

Company's contribution margin​ ratio is 70.59%

Final answer:

The contribution margin ratio for Sweet Treats is calculated by subtracting the variable cost per cone from the selling price per cone to get the contribution margin per cone. This is then divided by the selling price per cone to get the Contribution Margin Ratio, which is 70.59%.

Explanation:

To calculate the contribution margin ratio for Sweet Treats, we first need to determine the contribution margin per cone. This is done by subtracting the variable cost per cone ($1.25) from the selling price per cone ($4.25), which gives us a contribution margin of $3.00 per cone.

Then, the Contribution Margin Ratio is calculated by dividing the contribution margin per unit by the selling price per unit. In our case, the selling price per cone is $4.25 and our contribution margin per cone is $3.00. Therefore:

Contribution Margin Ratio = ($3.00/$4.25)×100% =  70.59%.

So, for Sweet Treats, the contribution margin ratio is 70.59%. This means that for each cone sold, 70.59% of the sales price is contributed to covering fixed costs after variable costs have been paid. Once the fixed costs are covered, the remaining amount goes into profit.

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Zebra Company reports the following figures for the years ending December 31, 2017 and 2016: What are the percentage changes from 2016 to 2017 for Net Sales, Cost of Goods Sold and Gross Profit, respectively? (Round your final answers to one decimal place, X.X%) A. 100%, 162.5%, 10.8% B. 37.8%, 10.8%, 162.5% C. 100%, 0.9%, 0.4% D. 162.5%, 37.8%, 10.8%

Answers

Answer:

B. 37.8%, 10.8%, 162.5%

Explanation:

1. Changes in Net Sales

We know,

Percentage changes in Net sales from previous year to current year =

(2017 Net income - 2016 Net income)/(2016 Net income)

Given,

Net Sales_(2017) = $62,000

Net Sales_(2016) = $45,000

Therefore,

Percentage changes in Net Sales = (62,000 - 45,000)/(45,000)

Percentage changes in Net Sales = 37.8% (Rounded to 1 decimal Places)

Therefore, Net sales changes 37.8% from 2016 to 2017.

2. Changes in Cost of Goods sold

We know,

Percentage changes in Cost of goods sold from previous year to current year = (2017 COGS - 2016 COGS)/(2016 COGS)

Given,

COGS_(2017) = $41,000

COGS_(2016) = $37,000

Putting the value in the above formula,

Percentage changes in COGS = (41,000 - 37,000)/(37,000)

Percentage changes in COGS = 10.8%

Therefore, Cost of goods sold changes 10.8% from 2016 to 2017.

3. Changes in Gross Profit

We know,

Percentage changes in Gross Profit from previous year to current year = (2017 Gross Profit - 2016 Gross Profit)/(2016 Gross Profit)

Given,

Gross Profit_(2017) = $21,000

Gross Profit_(2016) = $8,000

Hence,

Percentage changes in Gross Profit = (21,000 - 8,000)/(8,000)

Percentage changes in Gross Profit = 162.5%

Therefore, Gross Profit changes 162.5% from 2016 to 2017.

When total debits equal total credits on a trial balance, we can be assured that no errors of any sort occurred during the preceding steps in the accounting cycle.A. TrueB. False

Answers

Answer:

B. False

Explanation:

When total debits equals to total credits on a trial balance, we can't assured that there are no errors of any sort occurred during the preceding steps in the accounting cycle.

Following Accounting Errors may result in Balanced Trial Balance

Errors of omissions

Errors of commissions

Errors of misposting

Compensating errors

Errors of Principle

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