In this activity, you'll write a persuasive claim letter. Use this scenario to write your letter:
Youve used the incandescent Soap Company's apple cinnamon body wash for several years. A month ago, you
placed an online order for two bottles of the body wash for future use. Recently, you opened a bottle and
discovered that despite the label "apple cinnamon," it's actually the plum raisin scent. You check the company's
website and learn that the company no longer sells the apple cinnamon scent, so you can't exchange the product.
The website also says that the company has a 90-day return policy, but it gives refunds only for unopened
products. Because the company made a mistake in packaging the body wash, you're writing a letter to persuade it
to give you a refund.
Part A
Brainstorm points and facts to include in your letter to support your claim. Consider the counterclaims, or
possible objections that the company may make. Then brainstorm facts to overcome the counterclaims.
BIXX Font Sizes AA-EE. EEN
Answer:
Hello Incandescent Soap,
I purchased your Apple Cinnamon body wash about a month ago, and I recieved a Plum Raisin. I've come to know that you are no longer selling the Apple Cinnamon scent, and that is the only kind that I would like to have purchased, so I am looking to get a refund for the body wash you sent me. I know that you have a 90-day return policy, but only if the bottle is unopened, and I am asking you to make an exception for my purchase because the label gave me false information. You have labeled the bottle Apple Cinnamon, which is not only misleading, but an outright lie because the actual scent of the body wash was Plum Raisin. Even though you might say that the bottle was opened and I can't get a refund for that, I think that it is unfair of you to expect me to be satisfied with a body wash of the wrong scent. You didn't even think to contact me when you took Apple Cinnamon off your listing when I had ordered it, and you took a further step by hiding the label, I know that it is only acceptable if I get my money back for this product.
Thank you,
(Your name)
Identifying points to include in your letter: history as a loyal customer, company’s packaging error, the difficulty of identifying mislabeled product without opening, discontinuation of preferred scent, and appeal for refund in light of company error. Counter the company's potential objection about their refund policy by arguing that mislabeling necessitates opening the product.
In your persuasive claim letter, start by stating facts about your longstanding loyalty to Incandescent Soap Company and your frequent purchases of apple cinnamon body wash. Mention that the most recent order of body wash you received was mislabeled as apple cinnamon when it was actually plum raisin. Highlight that this was an error on the company’s side and it directly affected your satisfaction as a customer.
The counterclaim the company might make is founded on their return policy which only allows for refunds on unopened products. In response, it’s crucial to clarify that due to their packaging error, it was impossible to ascertain the correctness of the product without opening it. Consequently, it's unreasonable to expect customers to identify mislabeled products without opening them. Hence, their return policy should accommodate such instances.
Also draw attention to the fact that the apple cinnamon scent, which you consistently used is no longer produced. This is another reason that your satisfaction as a customer has been compromised. Closing the letter, request the company to consider these points and despite the opened state of the product, extend a refund on the basis of their mistake.
#SPJ3
She is smart. And very attentive at work she is hard working and teaches me on the great values in life and helps me to understand more about life and its meaning. She is medium height she is very gorgeous, she is sweet, and very well mannered . she helps me keep pushing when I am sad and when I have rough days she helps uplift my spirit she loves my brother and I and she shows it with her actions.
My mom taught me that action always speaks louder than words and that whenever you say something to always back it up with your actions I do that…well at least I try to. My mother is the life of any party her smile brightens the entire room and I want to be just like her when I get a little bit older, she did great in school and I want to prove to her I can do the same. She is very amazing she once told me this story that when she was little she would always drive past her dream job and when she did she would say “ I am going to work there someday” and she actually did end up working there she accomplished her child hood dream and that inspires me to keep pushing and to always try my best at everything I do
Answer:
well u keep that dream and dont let know one tell u cant and ur mom sounds like an amazing person
Explanation:
comment how it helps
True or false
Answer:
false
Explanation:
Several audio file formats can be played with an iPod.
Answer:
the sentences are both using active voices
If the prefix con- means “with” or “together,” what does contend mean?
A. to stretch together; compete
B. to yield possession; quit
C. to play again; repeat
D. to go before; replace
Answer:
The correct answer is letter A.
Explanation:
When you CONTEND for a championship you are competing for something. We can infer by the meaning of the prefix con- that implies relationship. In this case, when a competition is being held the two teams are rivals.