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Harvard Business Review on Increasing Customer Loyalty

By Harvard Business Review

Release : 2011-02-24

Genre : Management & Leadership, Books, Business & Personal Finance, Marketing & Sales

Price : 21.99 USD

File Size Bytes : 2904206

Kind : ebook

(0 ratings)
Read Free Download Free
How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place.

This collection of HBR articles will help you:

- Turn angry customers into loyal advocates

- Get more people to recommend you

- Boost customer satisfaction by satisfying your employees

- Focus on profitable customers--whether they're loyal or not

- Invest in the right CRM technology for your business

- Mine customer data for more effective marketing

- Increase your customers' lifetime value

Harvard Business Review on Increasing Customer Loyalty

By Harvard Business Review

Release : 2011-02-24

Genre : Management & Leadership, Books, Business & Personal Finance, Marketing & Sales

Price : 21.99 USD

File Size Bytes : 2904206

Kind : ebook

(0 ratings)
Read Free Download Free
How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place.

This collection of HBR articles will help you:

- Turn angry customers into loyal advocates

- Get more people to recommend you

- Boost customer satisfaction by satisfying your employees

- Focus on profitable customers--whether they're loyal or not

- Invest in the right CRM technology for your business

- Mine customer data for more effective marketing

- Increase your customers' lifetime value

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