Imagine you just bought a cable installation company that routinely treats its residential customers poorly. You want your company to satisfy customers but it promises a certain connectivity speed that isn't realistic in most homes. It says it will send repair people within a certain time window, but when they get tied up and are running late, no one calls the customers. You hear complaints every time you answer the phone. What approach would be most likely to resolve your cognitive dissonance? a. You can purchase and start to use new software for scheduling repairs and calls.
b. You can stop answering the phone.
c. You can quit this job and go to work in another industry altogether.
d. You can continue to believe in customer service but not make changes.

Answers

Answer 1

Answer:

Answer:

Explanation:

Based on the information provided within the question it can be said that out of the answers that were given the only real approach would be to purchase and start to use new software for scheduling repairs and calls. This new software would hopefully allow you to better organize the repair and call schedules so that everything is done in a timely manner as well as keep track of the employees in charge of making home repair calls.

Related Questions

What is the output of the following code? 1 public class Test { 2 public static void main(String[] args) { 3 int list[] = {1, 2, 3, 4, 5, 6}; 4 for (int i = 1; i < ; i++) 5 list[i] = list[i - 1]; 6 7 for (int i = 0; i < ; i++) 8 System (list[i] + " "); 9 } 10 }
after inputting a formula or a piece of data into a cell, what happens to the cell pointer when you press Enter?
Television is more effective than radio in influencing public opinion because on the television you can see the speaker and observe his movements and gestures, all the little tricks of public speaking. a. True b. False
Which best describes the relationship between hardware and software?
You use_____ to view an XPS file

Definition of main frame computers

Answers

A main frame computer is basically a huge computer. It is used by big companies for storage, server and communication. It can run multiple operating systems. They are designed to take high volume input and output managed by their company.

Answer: Mainframe computers or mainframes are computers used primarily by large organizations for critical applications; bulk data processing, such as census, industry and consumer statistics, enterprise resource planning; and transaction processing.

Which is technologically backward country? Options United States U K CHILE INDIA

Answers

The answer is India.

There are a lot of factors affecting India in becoming backward in technology competitiveness.
One factor is producing or exporting lots of engineers to other countries leaving average skills in the country. Second, poor government institutes. Next, problems with budget allocations.

Identify the components of documents merging

Answers

There are 3 components of documents merging :

- input 1 , which contain the data source

- Input 2, which contain the main document

and

- Output 3, which contained the merged the documents

True False The explicit location always tells you where users are located when they type the query.

Answers

It's true for only some users

She's right The Answer is True

What aspect should you consider before adding pictures to a document?

Answers

answer: text

Explanation:

size and where the text (if any ) is going also if you want more than one picture you need to look at spacing and size again.

Consider the following instructions carefully. What is wrong? Drive to the store Pay the cashier Select your purchases Drive home The instructions are not efficient The instructions are not correctly ordered The instructions are ambiguous There is nothing wrong with these instructions

Answers

Answer:

The correct answer is: The instructions are not correctly ordered.

Explanation:

The instructions are not correctly ordered because to pay the cashier, you first have to select your purchases.

The correct order for the instructions:

Drive to the store.
Select your purchases.
Pay the cashier.
Drive home.

The instructions are not correctly ordered.

The given set of instructions is not in a logical order.

In the given set of instructions, "Select your purchases" should come before "Pay the cashier".

The instructions should have been:

Drive to the store Select your purchases Pay the cashier Drive home The given set of instructions is neither ambiguous nor inefficient.

It has a clear understanding of what the user wants to convey and direct the user to perform the desired action correctly within the given parameters.

A set of instructions should always be unambiguous, clear, and concise for users to perform the desired action correctly.

A user should follow the given set of instructions to the T for obtaining the desired outcome.

To write an efficient set of instructions, a writer should use clear and concise language and should always arrange the steps logically in an appropriate order to avoid confusion.

The instructions should always start with an action verb to direct the user to perform the desired action.

Always write instructions in simple terms to provide clarity in understanding to the user.

To know more about instructions visit:

brainly.com/question/15279910

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Which hardware device should he consider upgrading in order to increase the system's storage space?

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The process of capturing moving images on film or a digital storage device is called?

Where do endnotes appear in a document? at the bottom of the page at the top of the page at the end of the document at the end of a section in a document