Jane suggests that they just drop it and go back to work. She doesn't want to lose her job and fears that even if they win, their working relationship with Andy will be damaged beyond repair. Malcolm suggests that they go back to Andy's boss and explain that they think talking about Andy's behavior could improve productivity and quality. He tells the group they ought to write down and present the substance of their concerns, not just attack Andy's management style. Malcolm thinks they can work this out without removing Andy or getting fired themselves.
Refer to Case 13.1.
1. If the company doesn't do something with Andy, it runs the risk of ____.
a. losing valuable employees
b. a reduction in productivity
c. employees unionizing
d. all of these
2. Which style of conflict management is a cooperative/nonassertive style?Question options:
a. Avoidance
b. Accommodating
c. Compromising
d. Problem-solving
Answer:
1. d
2. b.
Explanation:
1. When employees are dissatisfied with their boss, feelings of resentment often becomes part of the employees leading some to leave their jobs, or even deliberately reducing their productivity level or to form a union that could protect their interest.
2. A cooperative/nonassertive style of conflict management is indeed an accommodating and toleration driven. It allows employees to discourse issues freely without fear of being punished for expressing views.
Answer:
1. If the company doesn't do something with Andy, it runs the risk of ____.
When an individual works for a company they are both exchanging things: an employer provides work because he/she needs the salary, and the company provides the pay because they need the employee's work and they earn money from it.
If this problem is not solved both the employees and the company will lose, since the employees might start looking for work somewhere else and while doing so their productivity will fall. If you are unhappy and you want to leave, then your motivation for performing is very low.
The third option about the unions is not relevant because many unionized workers are efficient and productive and so are their companies, they are not evil and bad per se.
2. Which style of conflict management is a cooperative/nonassertive style?Question options:
Nonassertive behavior requires that a person does not put emphasize on his/her own personal feelings and rights, and instead tries to understand the rights or needs of others. Generally nonassertive behavior is not considered positive because you are hiding your needs and feelings, but in this case, the accommodating style doesn't mean that you hide your feelings and needs, but instead you put them aside. the reason why you put aside your feelings is to focus on the general well being and cooperate with others to reach a solution.
In this case, the employees dislike Andy and the feeling is mutual, but they are trying to put aside their bad feelings to try work things out.
B. He believed the economy was better off without government involvement.
C. He believed laissez-faire policies were the best way to keep the three major social classes stable.
D. He believed capitalism gave the most intelligent people an opportunity for success.
Answer:
he believed that the economy was better off without government involvement.
Answer:
Closing cost
Explanation:
This allows workers to work with less pressure on their job assignments. It also helps them develop a sense of time management when doing their work. In some cases, it makes them more creative by giving them a free hand on their approach to doing their work.